Shipping Policy

Shipping Policy

At RoohZar, we are committed to delivering your orders in a timely and secure manner. Below are the details of our shipping process:

  1. Order Processing:

    • All orders are processed within 2-4 business days. During peak seasons or holidays, processing times may take slightly longer.
    • Once your order is processed, it will be handed over to our trusted courier partners for delivery.

  2. Shipping Times:

    • Delivery times vary depending on your location. Typically, orders are delivered within 5-10 business days after shipping.
    • For remote or rural areas, delivery times may extend slightly.

  3. Shipping Costs:

    • Standard shipping charges apply to all orders unless otherwise specified.

  4. Tracking Your Order:

    • Once your order is shipped, you will receive an email with a tracking number. You can use this number to monitor the status of your delivery.
    • If you do not receive your tracking details within 48 hours of shipment confirmation, please contact us at Info@roohzar.com.

  5. Delivery Issues:

    • Please ensure that the shipping address provided at checkout is accurate and complete. RoohZar will not be responsible for delays or missed deliveries due to incorrect addresses.
    • If your package is delayed, lost, or damaged during transit, reach out to us immediately, and we will work with our courier partners to resolve the issue promptly.

  6. International Shipping:

    • At this time, we primarily ship within Pakistan. If you are located outside Pakistan, please contact us to inquire about international shipping options.

We aim to make every delivery smooth and reliable. If you have any questions or concerns about your shipment, please don’t hesitate to reach out to our customer support team. Thank you for choosing RoohZar!